In-Store

Store Experience, Service & Assisted Selling

How should space, service, product interaction and assisted selling help shoppers understand, compare, decide and complete the journey?

This Circle brings together members using space, navigation, service, product interaction and technology to help shoppers understand, decide and complete the journey.

Often Related To:

Store experience · Design · Customer service · Assisted selling · Digital in-store · Sales · Product interaction · Navigation · Training · Format leadership

Decision Area

Store Experience, Service & Assisted Selling

369DI Playbook

Designing Store Experiences That Help Shoppers Decide >

The Second Effect

Frontline Work Design · Skills & Future Capability · Shopper Missions & Buying Behaviour

Frontline Work Design · Skills & Future Capability · Shopper Missions & Buying Behaviour